Privacy Policy

At Directing Mastery Academy, located at Ulitsa Petrovka, 38, Moscow, Russia, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, enroll in our courses, or interact with our services. This policy is effective as of January 1, 2025.

Information We Collect

We collect several types of information from and about users of our Services, including:

• Personal Information: This includes your name, email address, postal address, phone number, and payment information (such as credit card details). We collect this information when you register for an account, enroll in a course, make a purchase, or contact us directly.
• Demographic Information: This may include your age, gender, location, and interests. We may collect this information through surveys, registration forms, and other means.
• Technical Information: This includes your IP address, browser type, operating system, device information, and browsing behavior on our website. We collect this information automatically through cookies and other tracking technologies.
• Course Information: This includes your progress in our courses, assignments, feedback, and interactions with instructors and other students.
• Communications: Records and copies of your correspondence (including email addresses), if you contact us.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Our Services: We use your information to provide you with access to our courses, personalize your learning experience, and improve the quality and functionality of our website and services.
• Processing Transactions: We use your payment information to process your enrollment fees and other purchases.
• Communicating with You: We use your contact information to send you important updates, notifications, promotional materials, and other information about our courses and services.
• Personalization: To personalize website content and communications based on your preferences, interests, and past interactions.
• Analytics: Analyzing website usage and trends to improve user experience and website performance.
• Customer Support: To provide customer support and respond to inquiries.
• Marketing and Advertising: To send promotional materials and advertisements about our courses and services.
• Legal Compliance: Complying with legal obligations, such as tax reporting and data retention requirements.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically, we retain your data for the duration of your active engagement with Directing Mastery Academy. If you cease to use our services, we will retain your data for a period of five years to comply with legal and contractual obligations, resolve disputes, and enforce our agreements.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: Using encryption to protect sensitive data during transmission and storage.
• Access Controls: Restricting access to personal information to authorized personnel only.
• Security Audits: Conducting regular security audits to identify and address vulnerabilities.
• Secure Servers: Storing your information on secure servers with appropriate security measures.
• Employee Training: Training our employees on data privacy and security practices.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Sharing Your Information

We may share your personal information with the following categories of recipients:

• Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, email marketing providers, and data analytics providers.
• Business Partners: We may share your information with our business partners, such as instructors and collaborators, to provide you with relevant content and services.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
• Affiliates: With companies that are affiliated with us.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Rectification: You have the right to correct any inaccurate or incomplete information we hold about you.
• Erasure: You have the right to request that we delete your personal information.
• Restriction of Processing: You have the right to restrict the processing of your personal information.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
• Objection: You have the right to object to the processing of your personal information.

To exercise these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within 30 days.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing behavior on our website. Cookies are small data files that are stored on your device when you visit a website. We use cookies for various purposes, including:

• Analytics: To analyze website usage and trends.
• Personalization: To personalize your experience on our website.
• Advertising: To display relevant advertisements to you.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of these websites before providing them with your personal information.

Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected]. We will take steps to delete the information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Directing Mastery Academy
Ulitsa Petrovka, 38
Moscow, Russia
Email: [email protected]
Phone: +7 760 715 6675

Data Protection Officer: [email protected]

This privacy policy is written and maintained by Anya Petrova, Head of Legal Compliance, Directing Mastery Academy.